If you are reading Palma Cruises reviews before booking the dolphin watch, here is the short version: it is a real company with an office on the Paseo Marítimo, prices published in euros and a well-organised dolphin trip, but check the exact time on your ticket and read its cancellation terms carefully.
Verdict
3.7/ 5
A good option for seeing dolphins without leaving Palma: three hours, a swim stop if the sea allows and hotel pick-up in Calvià and Playa de Palma. Booking direct is cheaper than on the platforms, but direct cancellation is tougher, and the website and the booking system do not always show the same time or the same price.
Score
- Price
- 4/5€49.50 online for 3 hours; €10 more with transfer
- Transparency
- 3/5Company identified; times and one price that don't match
- Cancellation
- 3/5Full refund more than 3 days out; 20 % kept after that
- Boat and service
- 4/5Bar, underwater viewing, audio guide and a swim if the sea allows
- Reputation
- 4/54.4 on GetYourGuide from 395 reviews
For
- Clear direct prices: €55 at the pier, €65 with transfer, and 10 % less online
- Hotel pick-up from Camp de Mar to Can Pastilla
- Swim stop and underwater viewing when the sea allows
- Afternoon departure at 14:00, handy if you arrive in Palma in the morning
Against
- Cancel less than 3 days ahead and you lose 20 %
- The website says 10:00, the booking system 10:30
- The 90 % dolphin success rate is the company's own figure
- Food and drinks extra, from the on-board bar
Who is behind Palma Cruises
The Palma Cruises website belongs to Tramontana SL, a company registered on Avenida de Paguera, in the municipality of Calvià, according to its legal notice. The sales office is at Avenida Gabriel Roca 16A, right on Palma's Paseo Marítimo (the seafront avenue); on Google Maps the spot shows another business's name, so don't be surprised. They answer on +34 971 68 68 49 and by email.
It claims more than 70 years of experience, but does not publish the names or capacity of its boats: if you care how many people will be on board, ask when you book.
What it offers: dolphins, bay, Day at Sea and sunset
All trips board at the Muelle de las Golondrinas, on Avenida Gabriel Roca, opposite the Auditòrium. Don't confuse this pier with the Escala Real, below the cathedral, which is 1.5 km away and used by other boat companies.
- 1Paseo Marítimo (Auditòrium)PierDirections ↗
- 2Club de MarPierDirections ↗
- 3Moll VellPierDirections ↗
- 4Catedral de Mallorca (La Seu)SightDirections ↗
- 5Palmanova / MagalufPierDirections ↗
- 6MagalufBeachDirections ↗
- 7Can PastillaPierDirections ↗
- 8Club Nàutic S'ArenalPierDirections ↗
| Trip | Length and time | Direct price |
|---|---|---|
| Dolphin Watch | 3 h, morning and 14:00 | €55 at the pier, €65 with transfer; €49.50 online |
| Palma Boat Tour | 3 h, 11:00 and 14:00, one swim | €30 adult, €15 child; €27 online |
| Day at Sea | 5 h, 11:00, two swims | €55 or €65 with transfer; from €49.50 online |
| Sunset catamaran | 19:00 | Price differs from page to page: confirm when booking |
The dolphin trip in detail
The Dolphin Watch looks mainly for bottlenose and striped dolphins, and occasionally common dolphins. The route is decided each morning according to where they have been seen. It includes a stop for swimming or snorkelling if the sea allows, an underwater viewing area and a digital audio guide you listen to on your own phone and headphones. There is a bar selling food and drinks, with vegan options.
The company talks of a 90 % success rate and warns that sightings are not guaranteed. That is its own figure, with no independent audit. A legal trip does not chase or circle the dolphins: Spanish rules forbid getting closer than 60 metres or going faster than 4 knots near them. We explain this in the dolphin watching guide.
The morning time doesn't match
The website advertises the morning trip at 10:00, but the booking system gives 10:30, with boarding at 10:15 at the Golondrinas pier. The afternoon trip is at 14:00, boarding at 13:45. Go by the time on your ticket and, if in doubt, ring the office.
Hotel transfer
For €10 more per adult a coach picks you up. The Calvià route starts in Camp de Mar at 08:15 and passes through Paguera, Santa Ponsa, Magaluf, Palmanova, Portals Nous, Illetes and Cala Major to the Club de Mar. The El Arenal route leaves El Dorado at 09:00 and covers S'Arenal and Playa de Palma as far as Can Pastilla. For the afternoon trip, the Calvià coach sets off at 11:45. If you can get to the Paseo Marítimo on your own, save the €10.
Dates and prices GetYourGuide
From Paguera: Dolphin-Watching Cruise in a Glass-Bottom Boat
4.6 (3,855)from €40
Prices: direct versus GetYourGuide
On the Palma Cruises website the dolphin trip costs €55 for adults, €35 for children, €15 for infants and €45 for seniors, boarding at the pier. With transfer, €65, €45, €15 and €55. A 10 % online discount applies to everything, so an adult pays €49.50 or €58.50. Prices stay the same in high season.
On GetYourGuide the same morning trip is from €55, rated 4.4 out of 5 from 395 reviews. You pay a little more, but you can cancel free up to 24 hours before. If your dates are fixed, book direct; if you depend on the weather or a flight, the platform gives you more leeway.
GetYourGuide4 - 5.5 hours
Leaves from Palma
Palma Cruises Morning Dolphin Watch
4.4 (395)
from €55Check availability
GetYourGuide2.5 hours
Leaves from Palmanova & Calvià
From Paguera: Dolphin-Watching Cruise in a Glass-Bottom Boat
4.6 (3,855)
from €40Check availability
GetYourGuide2 - 2.5 hours
Leaves from Palmanova & Calvià
Santa Ponsa: Dolphin-Watching Cruise
4.5 (2,227)
from €40Check availability
See all on GetYourGuide →Prices checked on 6 October 2026
What travellers say
On GetYourGuide the dolphin trip scores 4.4 out of 5 from 395 reviews, a decent rating for something that depends on the animals turning up. On its own website there are just three five-star testimonials picked by the company.
What weighs most on the experience is the sea. Sa Calma Boats, another company in the bay, recommends morning trips to anyone prone to seasickness, when the water is flatter, and in Palma the embat (the south-westerly afternoon sea breeze) picks up from midday. If you get seasick, choose the morning trip and sit in the middle of the boat (when to go out on a boat).
Dates and prices GetYourGuide
Santa Ponsa: Dolphin-Watching Cruise
4.5 (2,227)from €40
How to book and cancel
Direct bookings are made on the website by card, and the person booking must be an adult. Palma Cruises' cancellation terms are:
- More than 3 days before: 100 % refund.
- Less than 3 days: the company keeps 20 %.
- With a medical certificate: 100 % refund.
They are in its booking conditions. On GetYourGuide cancellation is free up to 24 hours before and, if you choose to pay later, you are charged 72 hours before departure (GetYourGuide review).
What to bring
Headphones for the audio guide, a cap, water and cash for the bar.
Alternatives to Palma Cruises
- Life & Sea, from El Arenal or Can Pastilla: a 3-hour dolphin trip for €80 (children €70), including a sunrise departure at 06:00. See the Life & Sea review and trips from El Arenal.
- The "Dolphin" in Magaluf is a glass-bottom boat trip, not a dolphin watch: Cruceros Costa de Calvià review.
- If you just want to see Palma from the sea, the Mallorca City Boat lasts 55 minutes and costs €19.
- Every option from the port is in boat trips from Palma port, and the other companies in operators.
Is Palma Cruises reliable?
It is the brand of Tramontana SL, registered in Paguera with an office on Palma's Paseo Marítimo. It publishes prices in euros and its cancellation terms, and its dolphin trip has 4.4 out of 5 on GetYourGuide from 395 reviews.
How much is the Palma Cruises dolphin watch?
€55 per adult boarding at the pier and €65 with hotel transfer. Online you get 10 % off: €49.50 and €58.50. Children €35 or €45.
What time does the Palma Cruises dolphin watch leave?
There is a morning trip and another at 14:00. The website says 10:00 and the booking system 10:30, boarding at 10:15, so trust the time on your ticket.
Where does Palma Cruises leave from?
From the Muelle de las Golondrinas, on Avenida Gabriel Roca, opposite Palma's Auditòrium. It is not the Escala Real by the cathedral.
Will I always see dolphins with Palma Cruises?
No. The company talks of a 90 % success rate, its own figure, and warns that sightings are not guaranteed. The route is adjusted every morning.
Can I cancel a Palma Cruises booking?
Booking direct, you get everything back if you cancel more than 3 days ahead; after that they keep 20 %, unless you have a medical certificate. On GetYourGuide, cancellation is free up to 24 hours before.
